Thank you for choosing ZahraInternationalAcademy.com for your Quran learning needs. We strive to provide the best experience and service possible. However, we understand that circumstances may arise where you need to request a refund. Please read our refund policy carefully:
- Refund Eligibility:
- Refunds are eligible within the first 30 days of enrollment for any course.
- Refunds are applicable only to course fees and do not include any additional charges such as processing fees or transaction charges.
- To be eligible for a refund, you must provide a valid reason for your request.
- How to Request a Refund:
- To request a refund, please contact our customer support team at contact@ZahraInternationalAcademy.com with your enrollment details and reason for the refund request.
- Refunds will be processed within 7-10 business days from the date of approval.
- Refund Processing:
- Once your refund request is received and approved, the refund will be issued using the same payment method used for the initial transaction.
- Refunds may take up to 3-5 business days to reflect in your account, depending on your financial institution.
- Exceptions:
- We reserve the right to deny refund requests if the course has been completed or if there is evidence of misuse or abuse of our services.
- No refunds will be provided for any promotional offers, discounted courses, or bundled services unless explicitly stated otherwise.
- Cancellation of Enrollment:
- If you wish to cancel your enrollment instead of seeking a refund, please inform us at the earliest convenience. We may provide alternative solutions or options to accommodate your needs.
- Changes to the Refund Policy:
- ZahraInternationalAcademy.com reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By enrolling in our courses and using our services, you agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns regarding our refund policy, please contact us at contact@ZahraInternationalAcademy.com